FSBP — Aetna Medicare Advantage FAQs

About the plan


Doctors and networks


Dental and vision

Member perks

Member tools

Tools and resources to manage your health and budget. Dig deeper with the tools below and get smart about your health choices! Find a doctor and tools to manage your health. Use the buttons below to read about our member tools:

Aetna® added programs

FSBP — Aetna Medicare Advantage comes with more ways to help you save.

Opting in to the FSBP — Aetna Medicare Advantage plan

Everyone covered under your plan who has Medicare Parts A and B as primary coverage has the choice to opt into the new plan. To complete your enrollment in FSBP — Aetna Medicare Advantage plan:

  1. Please go to AetnaRetireeHealth.com/FSBP or call us at 1-866-241-0262 (TTY: 711), Monday–Friday, 8 AM–8 PM ET.
  2. Provide your Original Medicare effective date for Parts A and B and your Medicare Beneficiary ID. (All available on your Medicare ID card.)


Opt in


Aetna Medicare is an HMO, PPO plan with a Medicare contract. Enrollment in our plans depends on contract renewal. See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

SilverSneakers is a registered trademark of Tivity Health, Inc.© Tivity Health, Inc. All rights reserved. Resources For Living is the brand name used for products and services offered through the Aetna group of subsidiary companies. Out-of-network/non-contracted providers are under no obligation to treat plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. The formulary, provider and/or pharmacy network may change at any time. You will receive notice when necessary. Aetna Medicare’s pharmacy network includes limited lower cost, preferred pharmacies in applicable areas. The lower costs advertised in our plan materials for these pharmacies may not be available at the pharmacy you use. For up-to-date information about our network pharmacies, including whether there are any lower-cost preferred pharmacies in your area, members please call the number on your ID card, non-members please call 1-855-338-7027 (TTY: 711) or consult the online pharmacy directory. Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays. For mail-order, you can get prescription drugs shipped to your home through the network mail-order delivery program. Typically, mail-order drugs arrive within 10 days. You can call 1-866-241-0357 (TTY: 711), Monday – Friday 8AM – 8PM ET if you do not receive your mail-order drugs within this timeframe. Members may have the option to sign-up for automated mail-order delivery. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. The availability of any particular provider cannot be guaranteed, and provider network composition is subject to change. Medicare rules don’t allow earned rewards to be used for Medicare-covered goods or services, including medical or prescription drug out-of-pocket costs. Earned rewards may not be used to pay for medical copays, prescription costs, or any other Medicare covered good or services. Earned rewards may also not be used on alcohol, tobacco or firearms or be converted to cash.

All trademarks and logos are the intellectual property of their respective owners.

Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Incentive-based activity awards will only be given for completing select wellness programs as determined by the plan sponsor.


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