Know where to go
Save time. Save money.
If you ever experience an emergency, dial 911 immediately. However, if you need medical care and it’s not life-threatening, it pays to know your options. Choosing the right care setting can save you time and money!
| Know where to go: | You pay* | If you are experiencing: |
|---|---|---|
|
Telehealth through Teladoc Health℠ Visit Teladoc.com/Aetna or call 1-855-Teladoc |
Nothing | Minor illnesses such as colds, flu, sinus problems, fevers, rashes, ear infections and migraines |
|
24/7 Nurse Line Call 1-800-556-1555 (TTY:711) |
Nothing | A health concern or need advice on what to do and where to go |
| MinuteClinic® inside CVS Pharmacy® and Target stores | Nothing | Minor illnesses such as ear infections, congestion, urinary infections, and bronchitis |
| Convenient Care Clinic | $10 copayment | Minor illnesses such as ear infections, congestion, urinary infections, and bronchitis |
| Primary Care Provider |
10% Calendar year deductible applies |
Ongoing medical issues and chronic conditions |
| Primary Care Provider, Preventive care | Nothing | Preventive care such as routine physicals and screenings |
| Urgent Care Center | $35 copayment** | Minor illnesses such as ear infections, congestion, urinary tract infections, bronchitis, and migraines |
| Emergency Room*** | 10%** | Severe chest pain, deep wounds, broken bones, head or eye injuries |